Privacy Policy

This privacy policy ("policy") will help you understand how Twintics Solution Sdn.Bhd, ("us", "we", "our") uses and protects the data you provide to us when you visit and use [website] ("website", "service").

The Website is owned and operated by Twintics Solution Sdn.Bhd (Reg.No: 202201029762-1475459-A), This Privacy Policy governs the way personal information is managed by Website, web-based application and mobile applications an innovative digital system provided by the Twintics Solution Sdn. Bhd. Please read the following to learn what information we collect from you (the “User” or the “End User”) and how we use that information. If you have any questions about our privacy policy, please email us at admin@twintcs.com.

Carefully Read This Privacy Policy. You Acknowledge That You Have Read, Comprehended, And Agree to Be Bound by All of The Terms of This Privacy Policy, Our Website Terms Of Service, And/or Using Our Website. Exit This Page and Do Not Access or Use the Website or Our Services If You Do Not Agree to These Terms.

1. Updates to the Privacy Policy:

If we decide to change our Privacy Policy, we will post the changes on the Services and other places we believe are appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to change this Privacy Policy at any time, so please review it regularly. If we make any material changes to this policy, we will notify you here, via email, or through a notice on the Services.

2. Categories of Information Collected and Uses of Collected Information:

We gather both personally identifiable information and non-personally identifiable information about users of our services. Information that can be personally identified. Information that can be used to identify a particular end user is known as personally identifiable information. When you use the Services in certain ways, like setting up an account, placing an order for goods or services from us, uploading content, completing a survey, providing feedback to us or our partners, asking for details about our services, submitting an agreement, applying for a job, or giving permission Twintics. You are not required to participate in an Identification Activity. However, if you choose to participate in an Identification Activity, we might ask you for specific personal information about yourself, including your date of birth, email address, phone number, mailing address (including postal code/zip code), gender, first and last name, and username. We might also ask for your credit card number, expiration date, authentication codes, and other relevant information when you place an order for goods or services. Some of the information we request from you is marked as required, while others are marked as optional, depending on the activity. You will not be allowed to participate in an activity if you fail to submit the information that is required for that activity. As stated in Item 3 of this Privacy Policy, we use Personally Identifiable Information to improve the way the Services work, improve our marketing and promotional efforts, analyze how the Services are used, improve our product and service offerings, and customize your interaction with third parties.

If you email our customer service, for example, we might use your feedback and comments to inform others about our services. We might also include your comment in our marketing materials or on our services. Your name and other personal information may be included in your comments. Before publishing your comment for public viewing, we will get your permission to post your name with your comment. Additionally, we might keep your personal information if you use our services to send information, a contest, a product, or a service to someone else. Additionally, we might use personally identifiable information to enforce our agreements with you, such as our website terms of service, and this privacy policy; troubleshoot; resolve disputes; complete administrative tasks; get in touch with you; comply with applicable laws; and assist law enforcement.

Information that cannot be used to identify a particular end user is known as non-personally identifiable information. The Uniform Resource Locator ("URL") of the website you visited prior to visiting our website, the URL of the website you visit after leaving our website, the type of browser you are using, the MAC address of your mobile device, the type of mobile device you may be using to access the Services, and your Internet Protocol ("IP") address are a few examples of this type of information, though they are not required to be. When you use our services, we might automatically gather this data using electronic tools like cookies, web beacons, or pixel tags.

Non-Personally Identifiable Information is used by us for troubleshooting, service administration, trend analysis, demographic data collection, legal compliance, and law enforcement cooperation. To gauge the overall success of our online programming, content, and advertising, we might also disclose this information to our approved Third-Party Service Providers, Third Party Advertisers, and Affiliates.

MAC address and personally identifiable information are linked. You acknowledge and consent that by participating in specific identification activities, you give us permission to: a) store and retrieve your personally identifiable information; b) link your personally identifiable information to your location and MAC address, as provided by the device you use to access the Internet; and, c) use your personally identifiable information in any other manner that complies with the terms and conditions outlined here.

3. Disclosure of Personally Identifiable Data

We will not share, sell, rent, or trade your Personally Identifiable Information with third parties except as specified in this Privacy Policy.

"Third Party Service Providers" perform tasks on our behalf, such as sending and distributing administrative and promotional emails. We may share your Personally Identifiable Information with Third Party Service Providers so that they can fulfill orders, deliver packages, send postal or email messages, remove repetitive information from customer lists, analyze data, provide marketing assistance, provide search results and links, process credit card payments, operate the Services, troubleshoot, and provide customer service.

We may also share your information with individuals or companies with whom we have a contractual relationship to provide certain aspects of the Services, and in particular those entities who a) are registered clients of Twintics; and b) with whom Twintics has a contractual relationship to share Personally Identifiable Information;

If an Affiliate (as defined below) and/or Twintics decide to market directly to you, sharing this personally identifiable information may enable them to do so. Nevertheless, we will only disclose Personally Identifiable Information to Affiliates if you participate in an Identification Activity, and then only to the Affiliate in question. We expressly disclaim all liability and responsibility for such Affiliate's actions.

Even though we let them know that they are only allowed to contact you for the duration of the Twintics promotion, we still have no control over the Affiliate's behavior and bear no liability for it. To carry out our administrative duties and/or to satisfy our commitments to these Affiliates, we might share your information with them. This includes, but is not limited to, giving them analytics data about how you use their services, how you use our services at their location, whether you are present on-site, and other personally identifiable information that is useful to our Affiliates.

4. Non-Personally Identifiable Information Disclosure

Non-Personally Identifiable Information may be shared or disclosed by us to Affiliates, Third Party Advertising Advertisers, and Third-Party Service Providers. In the future, we might use Third Party Advertising Companies to display advertisements when you visit our website or use our services in other ways. For instance, we might share aggregated demographic data (which excludes any personally identifiable information) with "Third Party Advertisers”, or "Third Party Advertising Companies" and other parties as mentioned below. These firms may use Non-Personally Identifiable Information about your visits to this and other websites to offer you with advertising about goods and services that you may be interested in using network tags.

5. Security of Information

We take security seriously and take several efforts to ensure the confidentiality of Personally Identifiable Information. You can access your Personally Identifiable Information on our Services by entering a password and your email address. This password is encrypted. We recommend that you do not disclose your password to anyone. Furthermore, your Personally Identifiable Information is stored on a secure system that only authorized workers and contractors have access to. We use Secure Socket Layer (SSL) technology to encrypt certain sensitive information (such as credit card information) so that your Personally Identifiable Information remains secure while being communicated to us.

6.Data Tracking

Cookies. We install cookies on your computer to facilitate and personalize your experience with the website. A cookie is a little text file with information about a user that is kept on their computer for record-keeping purposes. Cookies help us remember who you are, save you time when using the website, and track and target user interests to provide you with personalized experience. Additionally, cookies enable us to gather Non-Personally Identifiable Information from you, such as the links you clicked on and the pages you visited. Making use of this data enables us to make the site more user-friendly for every visitor. Additionally, we might display ads on our website through Third Party Advertising Companies.

as well as providing us with a means of evaluating our performance and promotions. For the same reasons, we might also make use of web beacons and pixel tags that our Affiliates and/or Marketing Partners provide. By using the Services, we may also be able to track your location on one of our wireless networks using your MAC address and specific geolocation technologies.

7. Privacy Policies for Third-Party Websites

This Privacy Policy just applies to the use and sharing of information we gather from you through our services. Other websites (including those that hold their own or others' contests) that may be accessible via the Services each have their own privacy policies and data collection, usage, and disclosure procedures. If you link to such a website, please review its privacy policy. We are not responsible for third-party rules or practices.

8. Children The Services are not available to minors under the age of 18. No portion of the Services is created or intended to appeal to anybody younger than eighteen, and we do not intentionally gather personal information from anyone younger than eighteen. Twintics strongly advises adults, parents, and legal guardians to limit their children's access to our website and services by using Internet blocking software.

9. Contacting Us

You can reach us at admin@twintics.com with any queries, concerns, or comments regarding our privacy statement.